789slots Privacy Policy

Table of Contents

Privacy at a Glance

Here are the six most important things to know about how 789slots handles your personal data:

1 Overview and Scope

This Privacy Policy ("Policy") describes how 789slots ("789slots," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "Player," or "User") who access or use the 789slots online casino platform at 789slots.vip and any associated services (collectively, the "Platform").

This Policy applies to all personal data processed by 789slots in connection with your use of the Platform, including data collected during account registration, identity verification, gameplay, payment transactions, customer support interactions, and marketing communications. It applies to all players, visitors, and any other persons whose personal data is processed by 789slots.

By registering an account or using the 789slots Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, please do not use the Platform.

This Policy should be read together with our Terms and Conditions and our Responsible Gaming Policy, which are incorporated by reference.

2 Personal Data We Collect

789slots collects personal data from you in several ways — directly when you provide it to us, automatically when you use the Platform, and from third parties where permitted by law. The categories of personal data we collect include:

2.1 Registration and Account Data

When you create a 789slots account, we collect:

• Full legal name;
• Date of birth (for age verification purposes);
• Residential address (including barangay, city/municipality, province);
• Email address;
• Mobile phone number;
• Username and encrypted password;
• Security questions and answers (where applicable).

2.2 Identity Verification (KYC) Data

To comply with Philippine anti-money laundering laws and PAGCOR requirements, we collect:

• Government-issued photo identification (e.g., Philippine passport, driver's license, SSS ID, UMID, PhilSys National ID);
• Proof of residential address (e.g., utility bill, bank statement, barangay certificate);
• Selfie or live photo for identity matching purposes;
• Proof of payment method ownership (e.g., GCash or Maya account screenshot).

2.3 Financial and Transaction Data

• Deposit and withdrawal amounts, dates, and payment method details (GCash account reference, Maya account reference, bank account name — but never full card or account numbers);
• Transaction history including deposits, withdrawals, wager amounts, and winnings;
• Currency denomination (Philippine Peso / PHP).

2.4 Gameplay and Platform Usage Data

• Games played, wager amounts, game outcomes, and session duration;
• Device type, operating system, browser type and version;
• IP address and approximate geolocation (city/region level);
• Platform interaction logs, click-stream data, and feature usage patterns.

2.5 Communications Data

• Customer support chat transcripts and email correspondence;
• Feedback, complaints, and survey responses;
• Marketing communication preferences and opt-in/opt-out records.

3 How We Use Your Personal Data

789slots processes your personal data only for specific, legitimate purposes and only where we have a lawful basis to do so under the Philippine Data Privacy Act. The table below summarises our key processing activities:

789slots does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or where you have given explicit consent.

4 Disclosure and Sharing of Personal Data

789slots does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary and for the purposes described in this Policy:

4.1 Service Providers

We engage trusted third-party service providers to assist in operating the Platform, including payment processors (GCash, Maya, and partner banks), identity verification providers, cloud hosting and infrastructure providers, customer support platform providers, and analytics service providers. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable Philippine data protection law.

4.2 Regulatory and Law Enforcement Authorities

789slots is required by Philippine law to disclose certain personal data to regulatory and law enforcement authorities, including:

• PAGCOR (Philippine Amusement and Gaming Corporation) — for licensing compliance and regulatory reporting;
• AMLC (Anti-Money Laundering Council) — for suspicious transaction reporting under Republic Act No. 9160 and its amendments;
• NPC (National Privacy Commission) — in the event of a personal data breach or upon regulatory inquiry;
• Philippine law enforcement agencies — where required by valid legal process, court order, or applicable law.

4.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of 789slots's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and ensure that your data continues to be protected in accordance with this Policy.

5 Data Retention

789slots retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. Our general retention periods are as follows:

• Account and registration data: Retained for the duration of your account and for five (5) years following account closure, in accordance with PAGCOR record-keeping requirements.
• KYC and identity verification documents: Retained for a minimum of five (5) years following account closure, as required by the Anti-Money Laundering Act.
• Transaction and financial records: Retained for a minimum of five (5) years following the date of the transaction, as required by Philippine financial regulations.
• Customer support communications: Retained for two (2) years following the resolution of the relevant support interaction.
• Marketing preferences and consent records: Retained for the duration of your account and for one (1) year following account closure or withdrawal of consent.
• Gameplay and usage logs: Retained for two (2) years for fraud detection and responsible gaming monitoring purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures. Where data is anonymised, it may be retained indefinitely for statistical and analytical purposes.

6 Data Security

789slots implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the 789slots Platform;
• AES-256 encryption for sensitive data stored in our databases, including KYC documents and payment information;
• Multi-factor authentication (MFA) options for player accounts;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security audits and penetration testing conducted by independent security professionals;
• 24/7 intrusion detection and monitoring systems;
• Secure data centres with physical access controls and environmental safeguards.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 789slots will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Philippine Data Privacy Act.

7 Cookies and Tracking Technologies

789slots uses cookies and similar tracking technologies (collectively, "Cookies") to operate the Platform, remember your preferences, and analyse usage patterns. A cookie is a small text file placed on your device when you visit the Platform.

7.1 Types of Cookies We Use

7.2 Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 789slots Platform. Instructions for managing cookies are available in the help documentation of your browser (Chrome, Firefox, Safari, Edge, etc.).

789slots does not use third-party advertising cookies or cross-site tracking technologies for targeted advertising purposes.

8 Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by 789slots:

To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 12. We will respond to all verified requests within fifteen (15) business days, as required by Philippine law. We may need to verify your identity before processing your request.

9 Minors and Age Restriction

The 789slots Platform is strictly intended for individuals aged 21 years and above. 789slots does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the account registration process, and 789slots employs additional verification measures to detect and prevent underage access.

If 789slots becomes aware that personal data has been collected from an individual under the age of 21, we will immediately close the associated account, void any transactions, and securely delete all personal data collected from that individual. Any winnings accrued by an underage player will be forfeited.

If you are a parent or guardian and believe that your child has registered an account on 789slots, please contact our Data Protection Officer immediately using the contact details in Section 12. We will investigate and take appropriate action without delay.

10 International Data Transfers

789slots primarily processes and stores personal data within the Philippines. However, some of our service providers (such as cloud infrastructure and analytics providers) may process data in other jurisdictions. Where personal data is transferred outside the Philippines, 789slots ensures that appropriate safeguards are in place to protect your data, including:

• Contractual clauses requiring the recipient to apply data protection standards equivalent to those required under Philippine law;
• Transfers only to jurisdictions that the National Privacy Commission has determined provide an adequate level of data protection;
• Binding corporate rules where applicable.

By using the 789slots Platform, you acknowledge and consent to the transfer of your personal data to service providers in other jurisdictions where necessary for the operation of the Platform, subject to the safeguards described above.

11 Changes to This Privacy Policy

789slots reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, we will notify registered players via email or through a prominent notice on the Platform prior to the changes taking effect.

The effective date of the current version of this Policy is displayed at the top of this page. We encourage you to review this Policy periodically to stay informed about how 789slots protects your personal data. Your continued use of the Platform following the effective date of any revised Policy constitutes your acceptance of the changes.

12 Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 789slots, please contact our designated Data Protection Officer (DPO):

• Data Protection Officer: 789slots Privacy Team
• Email: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 via the chat widget on the 789slots Platform

For responsible gaming concerns, self-exclusion requests, or account restriction tools, please visit our Responsible Gaming page.

For questions about our Terms and Conditions, please visit our Terms & Conditions page.